Privacy Policy

1. Introduction

Welcome to ZephiBlast ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you register.
• Profile Information: Business name, phone number, and address you optionally provide.
• Usage Data: Information about how you use our platform, including campaigns created, messages sent, and sessions connected.
• Device Information: IP address, browser type, and operating system.
• Communications: Messages you send through our contact form.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and improve our services
• Send transactional emails such as OTP verification and password reset codes
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve user experience
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., Firebase, email delivery services), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
• With Your Consent: For any other purpose with your explicit consent.

5. Data Storage and Security

Your data is stored securely using Google Firebase infrastructure. We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and access controls.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We will respond within 30 days.

7. Cookies

We use cookies and similar tracking technologies to maintain your session and preferences. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our platform.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

9. Third-Party Services

Our platform integrates with third-party services including Google Firebase, WhatsApp (via Baileys), and email providers. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by email. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: